Crystal Ball;™ is Clarity's proprietary data administration tool. It's user interface is entirely web based and can be accessed from any web browser. Crystal Ball is a very robust, all-in-one, Order Entry, Customer Service and Accounts Receivable system.
Crystal Ball;™ is best used with other Clarity Software(s) such as
Crystal IVR™,
Crystal Media™ and/or
Crystal SIP™, but can be integrated for use with other telephony platforms.
Crystal Ball;™ includes the following standard features and many more:
- Account maintenance
- Cash Payments
- Carrier Management
- Credit Card Payments
- Credit memo
- Country Code maintenance
- Customer maintenance
- Debit memo
- DID/DNIS management
- Invoicing
- Order Entry
- Prepaid calling card management
- Rate management
- Remote Access Control
- Reporting
- Traffic Call Detail
- Traffic Call Summary
- Traffic Daily Minutes
- Traffic Export
- Traffic Hourly Minutes
- Traffic Top Users
- Traffic etc.
- Financial Ledger
- Financial Statements
- Financial Balance Aging
- Financial Income Snapshot
- Financial Top Earners
- Financial etc.
- Route management
- Sales Agent management
- Scheduled Billing
- Service Charge management
- Statement generation
- Trouble Tickets
- Wholesaler Partioning
Contact us for a test drive today!
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