Crystal IVR™ is Clarity's proprietary enhanced telephony software. This software provides the infrastructure for virtually limitless implementations of telephone call flow innovations. Including, but not limited to:
- Auto-attendant
- Broadcast
- Calling Card
- Centrex emulation
- Conference Bridge
- Demand Publishing
- Fax Mail
- Find Me
- Follow Me
- International Call Back
- Meet-me Conferencing
- Voice Mail
- Unified Communications
- Unified Messaging
- Universal message notification
- email
- outdial
- SMS
- SIP MWI
- SMDI
Crystal IVR™ is host driven software for BrookTrout TR Stream series telephony cards; Intel Dialogic digital telephony cards; Natural Microsytem digital telephony cards; Legacy Cisco/Summa Four open architecture switches; Excel open architecture switches and AT&T Definity host driven PBXs.