Voice over IP (Internet Protocol), commonly referred to these days as VoIP, has been around for quite some time. In recent years, however, the VoIP industry has exploded with alternatives to traditional phone and fax solutions - offering users lower costs with virtually no upkeep required.
VoIP phone systems convert audio into data packets, transmit them via the Internet, and reassemble them again as audio. The result? Crystal-clear phone calls without the need for a landline. The faxing process is very similar - documents are digitized and then sent over the Internet. Don’t have a hard copy? Not a problem - just send the digital copy and it will arrive at its destination fax machine just as a typical fax would.
Read on for a list of attributes that separate ClarityTel’s Voice over IP phone and fax systems from the rest.
Clarity is world class organization. I really appreciate the excellent 24 x7 customer and technical support from Chris, Derrick and the rest of the team. This team supports you 365 days a year and at any time of the day remotely. You cannot get this type of service in the USA anymore.... Being with Clarity over 6 years I did not have any down time that impacted my business. Thanks again for the ongoing excellent support.
We have worked with ClarityTel for over 2 years now. We feel that they were the missing link in order for us to fulfil our clients call handling requirements. We are very impressed with the service ClarityTel gives from start to finish and that’s why we feel confident in recommending them to all of our clients Chris is always there every step of the way and he gives 100% support! ClarityTel listens to what their clients’ needs are.
Clarity Management has amazing customer service in a world where it doesn't seem to exist anymore. Whenever we reach them to help us with things, whether as small as changing a password, they are so helpful. We are proud to be customers of theirs and would recommend them to any company. Five star rating in my book.
We are extremely glad we switched our service to Clarity. We have four locations, and an office, and it has made communication between everyone seamless. It is reliable and very affordable. To top it off, the customer service has been impeccable. Derrick and Chris are responsive to all of our needs. We look forward to continuing to use Clarity as our business grows.