Voice over IP, or VoIP, technology has exploded in recent years with its opportunities for substantial cost savings and ease of use.  We’ve rounded up 5 of the best VoIP services for business phone solutions below.

Voice Broadcasting

Want to inexpensively deliver one direct message to your contacts?  Use voice broadcasting to conduct surveys, contact clients regarding upcoming appointments, deliver recent news to current customers, send notifications, and more.  Download our Voice Broadcasting Guide for all the tips and tricks you need!

Call Recording

best voip servicesWith ClarityTel’s call recording service, you can easily access recordings from your online administrative dashboard as well as save, delete, or forward files with the touch of a button.  Calls can be stored for 90+ days to ensure you have ample time to examine call logs for industry compliance, customer service quality, and red flags for potential disputes.

Call Queue Management

Utilizing call queue management gives your business the ability to handle peak call times without hiring additional staff or adding additional lines.  With ClarityTel, you can customize variables such as maximum number of callers in the queue, maximum wait time, queue member retries, and more.

Advanced Auto Attendant

Pre-recorded greetings and options menus ensure that your business can improve its efficiency and service without hiring a receptionist.  To ensure that you don’t miss any important calls, an auto attendant can transfer callers to a business line, mobile phone, or any other number on the Clarity network.

Live Answering Service

Elevate your image without hiring a dedicated receptionist through a live answering service.  Avoid missed calls, ensure HIPAA compliance, and rest easy knowing that well-trained answering professionals are available to answer your calls after-hours.

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Clarity is world class organization. I really appreciate the excellent 24 x7 customer and technical support from Chris, Derrick and the rest of the team. This team supports you 365 days a year and at any time of the day remotely. You cannot get this type of service in the USA anymore.... Being with Clarity over 6 years I did not have any down time that impacted my business. Thanks again for the ongoing excellent support.

We have worked with ClarityTel for over 2 years now. We feel that they were the missing link in order for us to fulfil our clients call handling requirements. We are very impressed with the service ClarityTel gives from start to finish and that’s why we feel confident in recommending them to all of our clients Chris is always there every step of the way and he gives 100% support! ClarityTel listens to what their clients’ needs are.

Clarity Management has amazing customer service in a world where it doesn't seem to exist anymore. Whenever we reach them to help us with things, whether as small as changing a password, they are so helpful. We are proud to be customers of theirs and would recommend them to any company. Five star rating in my book.

We are extremely glad we switched our service to Clarity. We have four locations, and an office, and it has made communication between everyone seamless. It is reliable and very affordable. To top it off, the customer service has been impeccable. Derrick and Chris are responsive to all of our needs. We look forward to continuing to use Clarity as our business grows.