There are a number of reasons why a business may choose to utilize an automatic call recorder - to ensure quality service, fulfill industry requirements, or monitor potential security issues. These recordings can also come in handy if/when your company is faced with a potential dispute.

automatic call recorderBenefits of Call Recording

  • Compliance with industry regulations
  • Verify that customer service is properly handling calls
  • Prepare your organization for potential disputes

Benefits of ClarityTel’s Call Recording Service

  • Easily use the online administrative dashboard to manage recordings
  • Review a recording from any phone number or extension associated with your account
  • Examine detailed call logs for information (date, time, user, caller ID, destination phone number, call duration)
  • Save, delete, or forward audio files via email for review
  • Store calls within the dashboard for 90+ days

With ClarityTel’s business VoIP solutions, you can easily access everything you need online with a simple dashboard.  You don’t even need to be in the same physical location as your workforce to effectively manage it.  Whether it’s customer service, the sales department, or your entire organization, you’ll be well-equipped to easily monitor all incoming and outgoing communications.

Request a Quote

Clarity is world class organization. I really appreciate the excellent 24 x7 customer and technical support from Chris, Derrick and the rest of the team. This team supports you 365 days a year and at any time of the day remotely. You cannot get this type of service in the USA anymore.... Being with Clarity over 6 years I did not have any down time that impacted my business. Thanks again for the ongoing excellent support.

We have worked with ClarityTel for over 2 years now. We feel that they were the missing link in order for us to fulfil our clients call handling requirements. We are very impressed with the service ClarityTel gives from start to finish and that’s why we feel confident in recommending them to all of our clients Chris is always there every step of the way and he gives 100% support! ClarityTel listens to what their clients’ needs are.

Clarity Management has amazing customer service in a world where it doesn't seem to exist anymore. Whenever we reach them to help us with things, whether as small as changing a password, they are so helpful. We are proud to be customers of theirs and would recommend them to any company. Five star rating in my book.

We are extremely glad we switched our service to Clarity. We have four locations, and an office, and it has made communication between everyone seamless. It is reliable and very affordable. To top it off, the customer service has been impeccable. Derrick and Chris are responsive to all of our needs. We look forward to continuing to use Clarity as our business grows.